Shipping Policy

Effective Date: March 1, 2025

 

Processing & Handling

• Orders are typically processed within 5 business days (excluding weekends and holidays).

• Once your order is processed, you will receive a confirmation email with tracking information.

 

Shipping Rates & Delivery Estimates

• Shipping costs are calculated at checkout based on your location and selected shipping method.

• Estimated delivery times vary depending on the destination:

  • Domestic (USA & Canada): 3 - 5 business days

  • International: 5 + business days

• Please note that delivery times may be affected by carrier delays, weather conditions, or customs processing.

 

International Shipping

• We ship worldwide! However, international shipments may be subject to customs fees, duties, and taxes, which are the responsibility of the buyer.

• Delivery times for international orders vary and may be extended due to customs clearance.

 

Lost or Delayed Shipments

• If your order has not arrived within the estimated timeframe, please check your tracking information.

• If your package appears lost or is significantly delayed, contact us at [your email/contact info], and we will assist you in locating your shipment.

 

Damaged or Incorrect Orders

• If your order arrives damaged or incorrect, please contact us within 14 days of receipt with photos of the issue.

• We will work with you to resolve the issue as quickly as possible, either by sending a replacement or issuing a refund if necessary.

• Must be in original packaging. 

 

Address & Shipping Errors

• Please double-check your shipping address before completing your order. We are not responsible for shipments sent to incorrect addresses provided by the customer.

• If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply to resend the order.

Questions?
For any shipping-related inquiries, feel free to contact us at [your email/contact info]. We’re here to help!